At MOSFRAME LIMITED, we strive to deliver your order quickly and safely. Please review our shipping terms:

1. Processing Times

• Made-to-order / personalized products: require up to 7 business days for production before shipping.

• Ready-to-ship products: typically dispatched within 2–3 business days.

2. Delivery Times

• Delivery times vary depending on destination. Estimated delivery:

  • UK & EU: 5–10 business days.

  • North America: 7–14 business days.

  • Rest of World: 10–20 business days.

• Delays caused by customs or courier services are beyond our control.

3. Shipping Costs

• We offer free worldwide shipping (included in product pricing).

• If additional shipping surcharges apply for certain remote destinations, we will notify you before processing your order.

4. Customs Duties & Taxes

• International orders may be subject to import duties and taxes imposed by your country.

• These charges are the customer’s responsibility.

5. Tracking

• All orders include tracking. You will receive a confirmation email with tracking details once your order is shipped.

6. Contact

For shipping inquiries: [email protected]