These are the official Terms and Conditions Mosframe applies to all purchases of luxury broken bottle art and resin wall decor:

Welcome to Mosframe. These Terms and Conditions (“Terms”) govern your use of our website mosframe.com and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Company Information

Mosframe Limited (“we,” “our,” “us”) operates the website mosframe.com and offers decorative products such as wooden wall maps and related handmade items.

For inquiries, you may contact us at:

📧 Email: [email protected]

2. Eligibility

You must be at least 18 years old to place an order. By using our site, you confirm that you are legally capable of entering into binding contracts.

3. Products and Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, as many of our products are handmade or crafted from natural materials, slight variations in color, texture, or finish may occur. These variations are not considered defects.

4. Prices and Payments

• All prices are displayed in US Dollars (USD) unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• Payments are processed securely through third-party providers such as Stripe. We do not store your credit or debit card details.

5. Shipping and Delivery

• We offer free worldwide shipping on orders (unless otherwise stated).
• Orders are typically processed and dispatched within 2–3 business days.
• Delivery times vary by destination. We are not responsible for delays caused by customs or courier services.
• Any applicable customs duties or import taxes are the responsibility of the customer.

6. Returns and Refunds

• We want you to be satisfied with your purchase. If you are not, you may request a return within 14 days of delivery.
• Returned items must be unused, in original packaging, and in resalable condition.
• Custom-made or personalized products are non-refundable.
• Refunds will be issued to the original payment method within 7–10 business days after receiving the returned item.
• Before initiating a cancellation or return, you must contact us at [email protected].
• Please note that all shipping, return shipping, and any applicable customs/import duties related to cancellations or returns are your responsibility. These costs will not be covered by us unless the item is defective or incorrect.

7. Intellectual Property

All content on mosframe.com, including text, images, designs, and logos, is the property of Mosframe and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written consent.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the value of the product purchased.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Country/Region].

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after such changes indicates acceptance of the new Terms.

11. Contact Us

If you have questions regarding these Terms, please contact us:

📧 [email protected]